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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Mapplewell

Pharmacy Weight Loss Mapplewell
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Mapplewell is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Mapplewell and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK medicines legislation.

2. Eligibility

Our services are available to individuals who meet all of the following criteria:

We reserve the right to decline to provide services to any individual who does not meet our eligibility criteria or where our pharmacist determines it is not clinically appropriate to do so. You must not use this service if you are pregnant, breastfeeding, or have a condition that may be contraindicated with weight loss treatment unless confirmed safe by your GP.

3. Prescriptions and Clinical Assessment

All medications dispensed through our service require a valid prescription issued by one of our GPhC-registered prescribing pharmacists. Prescriptions are only issued following a thorough review of your medical questionnaire and any supporting information provided.

You agree to provide accurate, complete, and up-to-date medical information at all times. Providing false or misleading information may result in serious harm and will result in immediate termination of your account. It is your responsibility to inform us of any changes to your health, medications, or circumstances that may affect your suitability for treatment.

Our pharmacist may request additional information or decline to issue a prescription at their sole clinical discretion. A prescription being previously issued does not guarantee future prescriptions will be approved.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards and other payment methods as displayed at checkout. All prices are inclusive of VAT where applicable.

Your order will only be processed once payment has been successfully received and confirmed. We reserve the right to amend pricing at any time; however, changes will not affect orders already placed and paid for.

5. Delivery

Once your order has been reviewed and approved by our prescribing pharmacist, delivery will be made within 1 working day. Delivery times are not guaranteed and may be affected by circumstances beyond our control, including courier delays or adverse weather conditions.

You are responsible for ensuring your delivery address is accurate. We cannot accept liability for orders lost or delayed due to an incorrect address being provided. Medications will be dispatched in discreet, secure packaging in compliance with safe storage and transportation guidelines.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispensed. Once a prescription has been issued and your medication dispatched, we are unable to accept returns or issue refunds due to the nature of prescription medicines and UK medicines legislation.

If your order is declined by our pharmacist on clinical grounds, a full refund will be issued within 5–10 working days. To request a cancellation, please contact us as soon as possible via the details provided on our website.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our service is not a substitute for consultation with your GP or a qualified healthcare professional. If you experience any adverse effects, you must stop taking your medication immediately and seek medical attention.

We strongly recommend that all patients inform their GP that they are receiving weight loss treatment through our service.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.

Pharmacy Weight Loss Mapplewell — GPhC No. 9012511 — Last updated July 2026