Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Mapplewell | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Mapplewell is a GPhC registered online pharmacy weight loss clinic serving patients in Mapplewell, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online weight loss clinic. If you have any questions about how we use your data, please contact us using the details provided at the end of this policy.

2. Data We Collect

When you use our services, we may collect and process the following personal data:

Identity data: full name, date of birth, gender
Contact data: email address, telephone number, delivery address
Health data: medical history, current medications, weight, BMI, and other health information necessary for safe prescribing
Financial data: payment information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is treated with the highest level of care and protection.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and provide pharmacy services
To process prescriptions reviewed and approved by our registered pharmacist
To arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval
To communicate with you regarding your order, treatment, or account
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate clinical and dispensing records

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare treatment as a legitimate interest and special category basis under UK GDPR Article 9.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types of cookies:

Essential cookies: required for the website to function correctly
Analytics cookies: help us understand website traffic and user behaviour
Preference cookies: remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

Delivery partners: to fulfil medication orders
Payment processors: to securely handle transactions
IT and software providers: who support our clinical and operational systems
Regulatory bodies: such as the GPhC, NHS, or other authorities where we are legally required to do so

All third parties are contractually required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain your personal and health data for a minimum of eight years from the date of your last interaction with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure. All health data is stored securely and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions, concerns, or requests relating to your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Mapplewell
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise a concern with the appropriate supervisory authority responsible for data protection in the UK.